Welcome to our FAQ section! At Tops To Skirt Sales Store, we’re committed to making your shopping experience as seamless as our global delivery. Below you’ll find answers to our most common questions about our trendsetting fashion pieces, shipping policies, and more.
Can’t find what you’re looking for? Our fashion-forward customer service team is always happy to help at [email protected].
About Our Products
We specialize in trend-driven wardrobe essentials with a focus on statement pieces like corsets, going-out tops and skirts, casual dresses, and inclusive sizing options. Our collections range from best-selling basics to bold fashion-forward items that help you express your personal style.
Absolutely! We’re proud to offer inclusive sizing across many of our collections. Look for our “Inclusive Sizing” category to find pieces designed to flatter all body types.
Each product page includes detailed size charts to help you find your perfect fit. For fitted items like corsets or jeans, we recommend measuring yourself and comparing with our size guide. When in doubt between two sizes, we suggest sizing up for comfort.
Ordering & Payments
We accept all major credit cards (Visa, MasterCard, JCB) as well as PayPal for secure, convenient checkout.
Your security is our priority. We use industry-standard encryption for all transactions, and we never store your full payment details on our servers.
We process orders quickly to get your fashion finds to you ASAP! If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t entered processing.
Shipping & Delivery
We offer seamless global delivery to fashion lovers worldwide! Currently, we ship to most countries, excluding some remote areas and parts of Asia. During checkout, you’ll see if we deliver to your location.
We offer two stylish shipping options:
Standard Shipping ($12.95): 10-15 days via DHL/FedEx – perfect when you need those going-out essentials faster.
Free Shipping (orders over $50): 15-25 days via EMS – ideal when stocking up on multiple trend-forward pieces.
Each order is carefully handpicked and inspected at our Oakland boutique, which takes 1-2 business days before shipping. You’ll receive a confirmation email with tracking once your package is on its way to you!
International orders may be subject to customs fees depending on your country’s regulations. These fees are the responsibility of the customer and are not included in your order total. We recommend checking with your local customs office for estimates.
Returns & Exchanges
We offer hassle-free returns within 15 days of delivery because we believe finding your perfect fit should be joyful! Items must be unworn, with tags attached, and in original condition. Please note: final sale items marked “Back In Stock” or “BEST SELLERS” may not be eligible for return.
Simply email our customer care team at [email protected] with your order number and which items you’d like to return. We’ll provide return instructions and a prepaid label if applicable.
Once we receive your return, please allow 3-5 business days for processing. Refunds will be issued to your original payment method. You’ll receive an email confirmation when your refund is processed.
Ready to refresh your wardrobe with our trendsetting styles? Start shopping now and experience fashion that travels as well as you do!
